Privacy Policy
Velle Design (“we”, “us”) operates velledesign.store. This policy explains what personal information we collect, how we use it, and the choices you have. By using our Site, you agree to this policy.
Information We Collect
Order information: your name, email address, shipping and billing address, and order details. Payment information is processed securely by Shopify and its payment partners — we never see or store your full card number. Device information: like most websites, we collect data via cookies and similar technologies (browser type, pages viewed, IP address) to run and improve the store.
How We Use Your Information
We use your information to process and deliver orders, provide customer support, send order updates, improve our Site and products, and — only if you opt in — send marketing emails. You can unsubscribe from marketing at any time using the link in any email.
Sharing
We share information only with service providers who help us operate: Shopify (our store platform), payment processors, and our fulfillment and shipping partners who need your address to deliver your order. We do not sell your personal information.
Cookies
Cookies help the Site function (like keeping your cart) and help us understand how visitors use the store. You can control cookies through your browser settings; disabling them may affect parts of the Site. You can also adjust preferences via our Your Privacy Choices page.
Data Retention
We keep order records as long as needed for legal, tax, and accounting purposes, and account/marketing data until you ask us to delete it.
Your Rights
Depending on where you live (including under Canada's PIPEDA, the EU's GDPR, or the CCPA), you may have the right to access, correct, or delete your personal information, or object to certain processing. To exercise any of these rights, contact us and we'll respond promptly.
Children
Our Site is not directed at children under 13, and we do not knowingly collect their information.
Changes
We may update this policy from time to time; the current version will always be posted on this page.
Contact
Privacy questions or requests: reach us via our Contact page or at huzaifahhh2004@gmail.com.